How to Safely Shop Online
Shopping online has benefits: It’s
quick, convenient and much less stressful than a trip to the mall.
However, it’s not without risks. Nearly half of consumers who shopped online in
the past year say they have experienced payment fraud, representing nearly 80
million online shoppers, according to a 2016 American Express survey.
But there are ways to avoid
fraud. Follow these tips for safe online shopping.
Protect your passwords
Your login information is the
gateway to your personal data, which makes usernames and passwords valuable
prizes for thieves.
“They can sell your personal
information, use logins to empty your entire bank account, or even open new
bank accounts in your name that could damage your credit,” says Jonas Sickler,
marketing director for ConsumerSafety.org, which offers product recall
information and safety-related news.
If you regularly shop on a
retailer’s website, using a profile rather than checking out as a guest can
speed up the process. But there are precautions you should take
first: Create complex passwords and avoid using the same password across
multiple accounts. This will help safeguard your other accounts in the
event one is breached.
Sickler also recommends that you
don’t store your passwords on your smartphone or computer, in case these
devices are stolen or compromised. “As inconvenient as it might be,” he says,
“The old paper in a drawer is probably the safest way to keep bank account information
and passwords safe.”
Use a private network
From coffee shops to airports,
free public Wi-Fi hot spots are available practically everywhere. But just
because you can shop from almost anywhere doesn’t mean you should.
Not all networks are secure, which
means they don’t encrypt your information to prevent others connected to the
same network from obtaining it. The Federal Trade Commission recommends switching off the setting on your device that
automatically connects it to the nearest Wi-Fi network, so that you don’t risk
joining an unsecured one.
Even if the network is secure,
having your screen in plain view leaves you vulnerable to potential fraudsters
in your vicinity who may be watching your every move. Refrain from entering
your credit card information, personal information or passwords while in
public.
Think before you click
Cyber criminals use email
phishing schemes to trick shoppers into installing malware or divulging
sensitive information. These emails contain malicious links or attachments
disguised as offers, surveys or inquiries from reputable retailers, banks or
charities.
Scammers know that most consumers
buy from retailers like Amazon
around the holidays, and capitalize on this by sending fake order invoices or
shipping updates via email. “You expect you’re going to get a tracking email
and you just click it without thinking twice,” Sickler says.
The New York Times reported that harmful parties had
posed as popular retailers and released fake apps in Apple’s App Store during
the 2016 holiday season. No matter the time of year, always go directly to a
familiar seller’s website or trusted app to make a purchase, track your order
or update your payment information rather than click on an email link.
Here are some other ways to avoid
the phishing traps:
-
Don’t
open emails or links from unknown senders.
-
Verify
a link by hovering your cursor over it without clicking. The URL will
appear at the bottom of your browser.
-
Look
for secure site markers, such as a lock symbol next to the URL at the top
of the page, and a URL that starts with “https” rather than “http.” The
“s” means the site is secure and encrypted.
-
Misspellings
are big red flags. Fake emails and app descriptions tend to be riddled
with typos, and imposter brands or sites may be off by a character or have
letters transposed.
-
Check
app reviews and history in the App Store before you download. Apps that
claim to be from major companies but have no previous versions, no reviews
or overwhelmingly negative reviews are probably not legitimate.
Choose credit over debit
You’ve taken steps to ensure
you’re shopping on a secure, authentic page. But once you’re ready to check
out, you’ll want to make sure your payment method is safe, too. Credit cards
typically offer more protection
than debit cards. For example, your potential liability for fraudulent
transactions tends to be less with credit cards than with debit.
And if your device supports
Apple
Pay or Android Pay
, consider adding your credit card to your digital wallet
for an extra layer of security. These payment methods allow you to use your
fingerprint in place of a password, and encrypt your transaction data so that
it’s harder for thieves to steal.
Lauren Schwahn is a staff
writer at NerdWallet, a personal finance website. Email: lschwahn@nerdwallet.com. Twitter: @lauren_schwahn.
The article How to Safely Shop Online originally
appeared on NerdWallet.